Mend Status

We’re fully operational

We’re not aware of any issues affecting our systems.

System status

Jul 2026-Oct 2026

Mend Portal

9 components

99.98% uptime

Mend Portal

9 components

Login Page

99.98% uptime

Login Page

Scheduling

99.98% uptime

Scheduling

Digital Forms

99.98% uptime

Digital Forms

Secure Messaging

99.98% uptime

Secure Messaging

Add or Update User Accounts

99.98% uptime

Add or Update User Accounts

Live Chat Technical Support

99.98% uptime

Live Chat Technical Support

Mend Knowledge Base

99.98% uptime

Mend Knowledge Base

Reports

99.98% uptime

Reports

Dashboard

99.98% uptime

Dashboard

Telehealth

6 components

99.98% uptime

Telehealth

6 components

Video Sessions

99.98% uptime

Video Sessions

Connection Logging

99.98% uptime

Connection Logging

Connection Test

99.98% uptime

Connection Test

"Green Light" Patient Connection Indicator

99.98% uptime

"Green Light" Patient Connection Indicator

Phone Dialer

99.98% uptime

Phone Dialer

Enhanced Virtual Waiting Room

99.98% uptime

Enhanced Virtual Waiting Room

Appointment Reminders & Other Notifications

4 components

99.98% uptime

Appointment Reminders & Other Notifications

4 components

SMS Text Message Notifications

99.98% uptime

SMS Text Message Notifications

Email Notifications

99.98% uptime

Email Notifications

Voice Notifications

99.98% uptime

Voice Notifications

Patient-Facing Links

99.98% uptime

Patient-Facing Links

Integration Capabilities

5 components

97.43% uptime

Integration Capabilities

5 components

Imports

97.43% uptime

Imports

SSO

99.98% uptime

SSO

Payment Capture / Transactions

99.98% uptime

Payment Capture / Transactions

External Video Vendor Integrations

99.98% uptime

External Video Vendor Integrations

EHR Integration

Calendar

Oct 2026