Mend - Status

All Systems Operational

About This Site

This page contains a live look at Mend platform performance. Any system outages will be listed and updated here in real-time, as well as notifications of planned maintenance.

If you are experiencing a technical issue not addressed on this page, please visit the Mend Knowledge Base or click the “Tech Support” button to open a live chat with Mend Support.

Uptime over the past 90 days. View historical uptime.
Mend Portal Operational
90 days ago
99.96 % uptime
Today
Login Page Operational
90 days ago
99.95 % uptime
Today
Scheduling ? Operational
90 days ago
99.95 % uptime
Today
Digital Forms Operational
90 days ago
99.95 % uptime
Today
Secure Messaging Operational
90 days ago
99.95 % uptime
Today
Add or Update User Accounts Operational
90 days ago
99.95 % uptime
Today
Live Chat Technical Support Operational
90 days ago
100.0 % uptime
Today
Mend Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
99.95 % uptime
Today
Dashboard Operational
90 days ago
99.95 % uptime
Today
Telehealth Operational
90 days ago
99.95 % uptime
Today
Video Sessions Operational
90 days ago
99.95 % uptime
Today
Connection Logging Operational
90 days ago
99.95 % uptime
Today
Connection Test Operational
90 days ago
99.95 % uptime
Today
"Green Light" Patient Connection Indicator Operational
90 days ago
99.95 % uptime
Today
Phone Dialer Operational
90 days ago
99.95 % uptime
Today
Enhanced Virtual Waiting Room Operational
90 days ago
99.95 % uptime
Today
Appointment Reminders & Other Notifications Operational
90 days ago
99.95 % uptime
Today
SMS Text Message Notifications Operational
90 days ago
99.95 % uptime
Today
Email Notifications Operational
90 days ago
99.95 % uptime
Today
Voice Notifications Operational
90 days ago
99.95 % uptime
Today
Patient-Facing Links Operational
90 days ago
99.95 % uptime
Today
Integration Capabilities Operational
90 days ago
99.95 % uptime
Today
Imports Operational
90 days ago
99.95 % uptime
Today
SSO Operational
90 days ago
99.95 % uptime
Today
Payment Capture / Transactions Operational
90 days ago
99.95 % uptime
Today
External Video Vendor Integrations Operational
90 days ago
99.95 % uptime
Today
EHR Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2025

No incidents reported today.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Potential Delays in Data Sync Between Mend and EHR
Resolved - This incident has been resolved.
Aug 19, 13:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 12:50 EDT
Investigating - We are currently investigating potential delays in data moving from Mend to connected EHR systems. Our team is actively reviewing the issue and will provide updates as more information becomes available.

Mend Service Team
Aug 19, 12:13 EDT
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

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